Office Administrator / Showroom Assistant
Location: Royal Sutton Coldfield
Position: Part-Time
Company: Broadway Kitchens
About Broadway Kitchens
Broadway Kitchens is a family-owned luxury bespoke kitchen company, designing and creating high-quality kitchens for discerning clients. We pride ourselves on exceptional craftsmanship, personal service and attention to detail.
The Role
We are looking for a professional, organised and personable Office Administrator / Showroom Assistant to support the smooth running of our showroom and office.
As this is a client-facing position, you will be one of the first points of contact for our customers and must present a polished, professional image at all times.
Key responsibilities include:
- Welcoming clients and showroom visitors in a warm and professional manner.
- Answering telephone calls and emails and dealing with enquiries efficiently.
- Managing appointments, schedules and general office administration.
- Supporting our kitchen designers and installation team with day-to-day administration.
- Preparing and maintaining documents, records, invoices and purchase orders.
- Liaising with clients, suppliers and contractors as required.
- Maintaining an organised, professional and welcoming showroom environment.
- Managing office supplies, equipment and general administration.
- Ensuring clear and timely communication across the team.
About You
We are looking for someone who is:
- Smart, polished and professional, with excellent customer service skills.
- Confident and courteous when dealing with clients, suppliers and colleagues.
- Highly organised, reliable and attentive to detail.
- Comfortable using email, Microsoft Office and standard office systems.
- Able to prioritise tasks and work efficiently in a busy environment.
- A good communicator who can work independently and as part of a team.
- Previous office administration or customer-facing experience is preferred.
- Experience within kitchens, interiors, construction or luxury retail would be an advantage.
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