Team Manager Referral and Assessment Hub

This post is a full time position (37.5 hours per week) and the working hours will be 9am – 5pm 5 days per week . The Hub is currently operational Monday to Friday 9am to 5pm so flexible working can be discussed. The post holder will be expected to travel across Salford and expected that base will be flexible. The post includes participation in the Bronze on call rota.

Key duties of the job

• Triage all referrals coming into the referral and assessment hub as part of a team. Providing an onward journey if not appropriate for Community Services.
• Completing assessments for those people requiring specialist mental health services under Community Mental Health Team or Neighbourhood Mental Health Team.
• To provide line management and Team management.
• To link in with CMHTs, NMHT and wider community services, and attend meetings as needed.
• To develop and maintain relationships and pathways with other services
• To promote awareness of the role of the referral and assessment hub, within local service area/team, GP practices and the wider community.
• Supporting with service management
• Support with policy and service improvement and development
• Supporting service user, carer and stakeholder involvement
• Promote a culture of learning, education and professional development
• Championing quality assurance by establishing quality standards relating to the service user and carer experience, implementing Divisional Action Plans and undertaking complaint investigations
• Adherer to the principles of safeguarding of children and vulnerable adults in line with Trust Policy and local reporting procedure and ensuring junior staff compliance with this., Ability to work over 24 hour, 7 days a week team, to facilitate line management and support practitioners.
• Participate in bronze on call rota subject to agreement

Skills and abilities Essential

• Understand all Trust Policies and Procedures
• Understand the Trusts Strategic Goals and how they can support them
• Understand the need to safeguard children and vulnerable adults
• Carry out all duties and responsibilities of the post in accordance with Equal Opportunities, equality and Diversity and dignity in care and work policies and principles
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
• Take reasonable care of the health and safety of yourself and other persons
• Contribute to the control of risk and to report any incident, accident or near miss
• Protect service users, visitors, and employees against the risk of acquiring health care associated infections
• Take responsibility for own learning and developmentEvidence of ongoing professional development.
• Offer advice and consultation to members of the multi-disciplinary team based on solid clinical experience of mental health nursing.
• Support the Team Managers and other Senior Practitioners / Professional Leads in the daily operation of the Teams.
• Lead on the implementation of, the Trust-wide Strategies across the Directorate
• Facilitate a culture of lifelong learning, including involvement in the process of Individual Development and Personal Review (IDPR), and Personal Development Plans.
• Participate in and ensure provision of Clinical Supervision, both as Supervisee and Supervisor and an understanding of the Knowledge, Skills Framework under Agenda for Change
• Promote a learning environment for students
• Ensure compliance with policy, procedure, and protocol, in consultation with the Team Managers, other Senior Practitioners and Professional Leads
• Participate in multi-agency meetings e.g., Protection of Vulnerable Adults, Child Protection.
• Understand the Clinical Governance agenda and provide professional representation in local groups supporting consultation and implementation.
• Full understanding of the Care Programme Approach including the needs and rights of Carers.
• Understanding of current national policy and initiatives in relation to severe and enduring mental health issues.
• Good knowledge of assessment and triage of referrals, Professional qualification and current registration (Qualified RMN, OT or Social Worker)

Desirable

• Post registration training relevant to mental health/leadership/management

Person Specification Other requirements Essential

• Able to travel around the Trust footprint
• Ability to work over 24 hour, 7 days a week team, to facilitate line management and support practitioners.
• Participate in bronze on call rota subject to agreement

Skills and abilities Essential

• Understand all Trust Policies and Procedures
• Understand the Trusts Strategic Goals and how they can support them
• Understand the need to safeguard children and vulnerable adults
• Carry out all duties and responsibilities of the post in accordance with Equal Opportunities, equality and Diversity and dignity in care and work policies and principles
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
• Take reasonable care of the health and safety of yourself and other persons
• Contribute to the control of risk and to report any incident, accident or near miss
• Protect service users, visitors, and employees against the risk of acquiring health care associated infections
• Take responsibility for own learning and developmentEvidence of ongoing professional development.
• A degree or equivalent in leadership and management.
• Experience of change projects / Managment, Post registration experience of working in multi-disciplinary Home Treatment team or other mental health community services
• Evidence of post registration specialist training and development.
• Experience of participating in audit and an understanding of implementing Action plans relating to the outcome of audits
• Knowledge of requirements under the Care Programme Approach including the needs of carers and the mental health Minimum Data Set.

Desirable

• Previous experience in a clinical leadership roleGreater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 120locations.

Saturday (midnight to midnight) and any week day after 8pm and before 6am All time on Sundays and Public Holidays (midnight to midnight) 1 Time plus 47% Time plus 94% 2 Time plus 41% Time plus 83% 3 Time plus 35% Time plus 69% 4 9 Time plus 30% Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world’s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

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