Agent Engineer (FTC)
Location: Borough, South London (SE1 1EP)
Contract Type: Fixed-term contract (6 months, with potential for extension)
Reporting to: Head of AI Implementation
Work Arrangement: Remote with centrally located London office available
The Role
The Agent Engineer is responsible for designing, building, testing, deploying and maintaining production-ready AI agents, tools and workflows using WWE’s approved technology ecosystem.
Working alongside Agent Factory, technical colleagues and business stakeholders, you will turn defined requirements into reliable agent solutions, create reusable technical capabilities and improve deployed agents through rapid iteration.
This is a hands‑on engineering role focused on agent delivery rather than organisational change management or team leadership.
Responsibilities
Agent Development
- Design, build and deploy AI agents for teams across the business.
- Create reusable agent skills, tools and workflows.
- Develop multi‑agent orchestration patterns where appropriate.
- Translate functional requirements into robust, production-ready solutions.
Platform Delivery
- Build solutions using WWE’s approved AI platforms and frameworks.
- Configure and maintain OpenClaw environments and develop Hermes‑based workflows.
- Build and maintain Microsoft Copilot Studio agents.
- Integrate agents with Salesforce, SharePoint, Microsoft 365 and approved internal systems.
Automation & Workflow Engineering
- Develop automations that remove manual effort from operational processes.
- Build secure integrations between internal platforms and approved AI services.
- Improve agent reliability, performance and accuracy.
- Design technical components that can scale across multiple departments.
Testing, Security & Quality Assurance
- Test agents against real business scenarios and defined acceptance criteria.
- Monitor performance, diagnose failure points and implement improvements.
- Ensure solutions operate within WWE security, governance and data‑access requirements.
- Document architecture, dependencies, functionality and support requirements.
Reusable Capability Library
- Build reusable components that can be shared across the organisation.
- Create and maintain a catalogue of agent skills and integrations.
- Contribute to Agent Factory engineering standards and best practices.
- Support the development of orchestration agents and the wider AI harness.
Due to the nature of our work, you may occasionally be required to work outside standard hours to support events or meet key deadlines.
Requirements
You’ll thrive in this Agent Engineer role if you bring:
- Practical experience building AI agents, automations or LLM-enabled applications.
- Strong prompt engineering and agent‑instruction design skills.
- Experience integrating APIs and business systems.
- Familiarity with large language models, agent frameworks and tool use.
- Programming experience in Python, JavaScript or a comparable language.
- Understanding of structured and unstructured data sources.
- Strong analytical, debugging and problem‑solving skills.
- Ability to prototype rapidly and convert successful prototypes into supportable solutions.
Desirable Qualifications and Experience
- Experience with OpenClaw and Hermes.
- Proficiency in Microsoft Copilot Studio and Microsoft 365 integrations.
- Practical experience integrating Salesforce platforms and APIs.
- Familiarity with Model Context Protocol (MCP) and agent tooling.
- Knowledge of retrieval‑augmented generation, vector databases and orchestration patterns.
- Understanding of secure enterprise AI development, access control and auditability.
- Proficiency with Git, automated testing and deployment practices.
- Background in the events and/or travel industry.
Benefits
- Competitive Salary.
- 28 days holiday plus UK bank holidays pro‑rata, with additional days awarded for length of service.
- A centrally located London office with a summer terrace within walking distance of the world‑famous Borough Market.
- Regular employee social events supported by our Happiness & Culture team.
- Monthly contribution towards Bupa private health insurance (post probation).
- Employee Assistance Program offering confidential wellbeing support.
- Enhanced maternity and paternity leave to support growing families.
- 4 pm Friday finish!
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