Hybrid Operations Leader: Process & People Excellence

Cambridge University Press & Assessment seeks a capable leader to guide a team of Assessment Operations Coordinators and Senior Coordinators. You will oversee workload, quality, and delivery while managing recruitment, training, and performance support to sustain high-quality examination services.

You will identify risks, drive improvements, and ensure regulatory compliance across processes. Strong stakeholder engagement and change management are essential in a fast-paced environment.

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