IT Helpdesk Advisor – First-Line Support & Growth Path

Capgemini in Inverness is seeking a Customer Service Advisor to act as the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.

You will respond via phone, email and web chat, log requests, and guide customers or escalate where needed. The role offers training and a pathway into technology with a supportive team at Capgemini Inverness.

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