Shift Supervisor: Lead Guest Service & Training (Flexible)

Mitchells & Butler plc is recruiting a proactive Shift Supervisor for Browns West India Quay in London. You’ll welcome guests, lead a small team and ensure inspiring service, while upholding brand standards and training staff to deliver consistently excellent experiences.

You’ll manage daily operations, maintain cleanliness and safety, and role-model guest-focused hospitality. If you’re passionate about people, guest satisfaction and developing teams, we want to hear from you.

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