Contact Centre Training & Process Improvement Lead

Company: dxctechnology
Apply for the Contact Centre Training & Process Improvement Lead
Location: Newcastle upon Tyne
Job Description:

DXC Technology is seeking a Process Analyst to support business processes and data analysis. You will work with senior analysts and managers to ensure transactions are accurate, documented, and compliant with quality standards.

The role involves contributing to process improvements and performance reporting. The ideal candidate has a Bachelor’s degree with 3+ years in related roles, experience in BPM and optimization, and a commitment to continuous learning in a collaborative, in-person work

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Posted: September 29th, 2026