24/7 Breakdown Support Specialist (Night Shifts)

Halfords is seeking a motivated Breakdown Advisor for its Stafford Support Centre. In a 24/7 environment you will handle commercial breakdowns, ensuring fast, professional responses and adherence to SLA.

This role sits within HCFS, collaborating with drivers, suppliers and internal teams to keep customers on the road. The role demands calm under pressure, decisive action and a customer‑centric approach, with a focus on KPIs for quality, accuracy and efficiency while developing sector knowledge

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