As a Rehoming & Welfare Coordinator (Dog Rehoming) at Battersea, you will champion exceptional customer service while ensuring the dogs in our care find the most suitable home. You will use your empathy, insight, and communication skills to guide our customers through the rehoming process, asking thoughtful questions to understand each their needs and lifestyle. Working closely with colleagues across our kennel teams, you will identify potentially matching dogs and support a positive, successful rehoming process.You will act as a trusted and professional point of contact for all customer enquiries, confidently engaging with the public via phone, email, in person on site, representing Battersea with warmth, clarity, and a commitment to our values.
The role is a permanent part-time contract, 32 hours per week (4 days a week, including all weekends, and bank holidays on a rota basis).
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