Team Leader – Customer Experience & Coaching Lead (Glasgow)

Teleperformance in Glasgow is seeking a Team Leader to drive the delivery and continuous improvement of customer experience within a fast-paced banking client environment. You will coach a team to exceed service expectations and meet operational targets while maintaining a positive culture.

The role is a permanent, full-time on-site position in Glasgow city centre, starting 26th October 2026, with 40 hours per week and flexible shift coverage across 7am–9pm, Monday to Saturday and 10am–5pm on

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