EMEA Customer Success Lead: AI-Driven Growth & Retention

Carta is seeking a skilled Customer Success Manager in London to own a diverse EMEA book of business across SMB, mid-market and enterprise accounts. You’ll act as a trusted advisor, driving retention and value realization for customers throughout their journey.

Success hinges on strong communication, strategic thinking, and the ability to collaborate with Sales, Delivery, RevOps and R&D. Experience with CS platforms and AI-enabled workflows is highly valued.

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