Hybrid Customer Support Advisor – Resolve, Relate, Elevate

Arco is seeking a proactive Customer Support Advisor to join its Experience Team on a hybrid basis, Monday to Friday. You’ll handle customer concerns by phone and other channels, resolve issues with empathy, and identify improvements to the customer journey.

You will maintain CRM records, collaborate with Sales and Supply Chain, and strive for first-time-right outcomes while developing professionally through the Learning Management System and internal programs.

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