Knowledge AI Product Manager – Hybrid, Drive AI Knowledge

NatWest Group is seeking a Knowledge AI Product Manager to shape the strategy and roadmap for our bank’s AI Knowledge assistants and related support platforms. You’ll lead an Agile team and partner with stakeholders across webchat, in-app messaging, branches, Cora Virtual Assistant, telephony and more to deliver smart knowledge journeys.

You’ll own risk governance, drive customer-centric improvements, and define the operating rhythm and backlog while balancing security, governance and

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