EU Customer Service Supervisor (9-Month FTC) | Hybrid

The Pilot Group is seeking a Customer Care Supervisor to lead the EU Customer Service team on a maternity cover basis in Manchester. You will manage day-to-day activities, support performance, and drive engagement in a hybrid work environment.

Key focus areas include people management, clear communication, and developing a high-performing team. The role reports to the Customer Service Manager and requires strong customer service skills and collaborative stakeholder management.

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