Branch Customer Experience Specialist – Financial Services

Dudley Building Society in Bromsgrove is seeking a Customer Service Specialist to join our branch network. You will build long-term relationships with members, support them through key life events, and deliver outstanding service at the counter. The role covers till management, cross-team collaboration, and contributing to branch targets.

Hours rotate across the week with some Saturdays 9am-12pm. We offer a competitive salary up to £26,390, a 30-day holiday allowance plus bank holidays, and a

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