Tech Operations Leader: Service Delivery & Resilience

GB Bank, based in Mayfair, London, seeks a Head of Technology Operations & Service Delivery to oversee service performance, resilience and cloud and infrastructure. You will lead IT service management, supplier governance and incident leadership while driving automation and AI-enabled improvements for customers and colleagues.

The role requires senior leadership in a regulated environment, strong ITIL foundations and cloud cost management; GB Bank offers a competitive package and an inclusive

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