SaaS Client Support Engineer, Level 2 (London)

Global Relay in London is seeking a Client Support specialist to join the 24×7 frontline team. You will handle end-user support, troubleshoot, and assist with onboarding of Global Relay App services.

This onsite role requires 1-2 years in SaaS and helpdesk, with the ability to work with challenging customers and shifting schedules. You will use Salesforce, JIRA, and internal systems to manage requests.

Join a culture that values diversity and provides opportunities to learn and grow.

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