Customer Service Advisor – Croydon

About You

We’re looking for someone who is proactive, professional and comfortable working in a busy office or contact centre environment. You’ll be a strong fit if you have:

• Previous administration experience within an office, customer service or contact centre setting is essential
• Strong communication skills, both written and verbal.
• A confident and professional approach when dealing with customer and client enquiries.
• Good attention to detail and the ability to keep information accurate across systems.
• The ability to prioritise workload and adapt when priorities change.
• Confidence using Microsoft Office, including Outlook, Word and Excel.
• A positive, team-focused attitude and willingness to support colleagues where needed.

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