Customer Service Advisor:Resolve Issues & Delight Customers

The Clancy Group Limited is seeking a Customer Service Officer to join our team, working with South West Water. This key role supports the customer operations function, delivering high levels of service, handling enquiries, and assisting the smooth progression of works.

You will work closely with internal teams to ensure customers are informed and issues are resolved efficiently. You will respond to enquiries by phone and email, manage complaints with empathy, update systems, and maintain

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