Empathy-Driven Multi-Channel Customer Service Advisor

Company: LGBT Jobs
Apply for the Empathy-Driven Multi-Channel Customer Service Advisor
Location: Cardiff
Job Description:

Maximus in the UK seeks a Customer Service Advisor to join our contact centre, delivering high-quality support via calls, emails and live chats to service users, including asylum seekers through Migrant Help collaboration.

You will handle a high volume of inquiries, maintain accurate records, protect confidential data, and respond with empathy while meeting performance standards across multiple channels.

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Posted: September 29th, 2026