Campus Customer Service Advisor (Term-Time)

The Sheffield College in Sheffield is seeking a Customer Service Advisor for a term-time role (37 hours across 38 weeks). The pro-rata annual salary is £27,101, reflecting the weeks worked, and the role focuses on delivering friendly, accurate information to students, staff and visitors.

You will work across campuses on a rota basis, handle face-to-face, phone, and online enquiries, operate the switchboard, issue student IDs, maintain CRM logs, and contribute to achieving team KPIs.

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