Entry-Level Customer Service Agent – Make a Difference

Thames Water is seeking a Customer Service Representative in Swindon to be the friendly voice for customers. You will explain water bills, assist with tariffs, and resolve issues with empathy. The role offers training and a path to develop within a supportive team.

We value exceptional service, clear communication, active listening, and a collaborative mindset. The position is 36 hours per week with shift patterns including weekends, based in Newbridge Square, Swindon.

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