Air Import Clerk

Our client is seeking an experienced and highly organised Air Import Clerk to join their growing operations team.

Location is Heathrow Salary £32-35 Mon to Fri This could also be Part time – Flexiable working hours

Duties Include:

• Managing airfreight import shipments from origin through to final delivery.
• Monitoring shipment arrivals and liaising with airlines, handling agents, overseas agents and customers.
• Arranging customs clearance for import shipments.
• Completing and submitting customs declarations using ASM Sequoia.
• Ensuring all import documentation is checked and processed accurately.
• Using the Cargo Forwarder freight forwarding system to manage and maintain shipment files.
• Liaising with customers regarding shipment status, customs requirements and delivery arrangements.
• Arranging collections and final deliveries with transport providers.
• Checking supplier invoices and raising customer invoices where required.
• Ensuring all files are completed accurately and within agreed timescales.
• Maintaining excellent communication with customers, overseas agents and internal departments.
• Resolving operational issues and providing proactive solutions.
• Ensuring compliance with UK customs regulations and company procedures

Key Skills:

• ASM Sequoia for completing customs declarations.
• Microsoft Office, including Outlook and Excel.
• Previous experience working within air freight imports.
• Experience completing UK customs declarations.
• Good understanding of airfreight import procedures and documentation.
• Strong attention to detail and accuracy.
• Ability to manage multiple shipments and priorities simultaneously.
• Excellent organisational and time-management skills.
• Strong communication and customer service skills.
• Ability to work independently as well as part of a team.
• A proactive approach to problem-solving.

Training may be provided where required

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