Senior Complaints & Compliance Manager

Cambridge Housing Society (CHS Group) seeks a Corporate Complaints Manager to lead the approach to complaint handling from the head office in Vision Park, Cambridge. You will work with teams to deliver timely, compliant responses and foster a positive complaints culture.

You will monitor compliance with the Housing Ombudsman Complaint Handling Code, analyse trends, and drive improvements across processes and reporting. Apply by midnight Sunday 12th July 2026.

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