Hybrid Customer Service Lead — Fan Culture

Your Celebrity Magazines in Brighton is seeking an organized, proactive Customer Service Lead to manage channels (Email, eBay, Shopify) and handle orders, refunds, and proactive improvements. You will support the finance function and report to the general manager while driving KPI-driven service excellence.

With 2+ years in customer service, you will thrive on clear communication, problem solving, and relationship building in a fast-paced, fan-focused business.

#J-18808-Ljbffr…