Online Customer & Delivery Operations Manager

Sainsbury’s is seeking an Online Store Manager to lead an online picking and delivery team, coordinating shoppers and drivers to deliver a seamless service for both online and in-store customers. You will coach a large team, drive performance, and ensure accurate payroll while managing disciplinary matters and scheduling.

Typical shifts begin early, supporting 04:00–08:00 starts. The role requires hands-on leadership with a strong focus on customer service, safety, and achieving key KPIs to

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