Logistics Operations & Customer Experience Lead

Company: Shift Online
Apply for the Logistics Operations & Customer Experience Lead
Location: Grays
Job Description:

Shift Lakeside is seeking an Operations Executive for a full-time role (5 out of 7 days). The job focuses on improving customer and driver experience, solving issues, and shaping long-term improvements.

You will work in a collaborative, fast-paced logistics environment, delivering high standards of service. Key responsibilities include handling queries, reducing recurring issues, and coordinating with internal teams to implement lasting solutions.

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Posted: September 30th, 2026