Customer Experience Specialist

Nicholas Associates Group Limited is hiring a Customer Service Advisor for The Royal Mint in Llantrisant. You will manage inquiries across social media, web platforms, calls, chats and emails, delivering outstanding service aligned with the Mint’s branding.

You’ll collaborate with multiple departments to resolve issues and maintain accurate case records. Core hours are Monday to Friday, 9am–5pm, with a pay rate of £25,865.

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