Hybrid Customer Service Specialist — End-to-End Support

BNP Paribas Personal Finance Group is seeking a Customer Service Professional in Solihull for a full-time, permanent hybrid role. You will interact with customers, dealers, and brokers daily via multiple channels, handling arrears cases with care while aiming for first-contact resolutions.

The role requires GCSE-level education with English and Maths, plus training in Service View and Tallyman, and strong data interpretation skills.

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