Team Leader – The Place to Eat, John Lewis Glasgow

Team Leader – The Place to Eat, John Lewis Glasgow

Job Title: Team LeaderLocation: John Lewis GlasgowReports to: Manager /General ManagerContract Type: Full -time

Job Purpose:This role encompasses working any days of the week, with regular weekend work. You will offer thehighest standard of service, providing a positive and efficient customer experience by preparingand serving quality food and beverages, whilst ensuring the smooth running of the location. Thisrole is primarily front of house.

Key Responsibilities:

• Ensuring the customer experience is maintained to the highest standard at all times.
• To ensure food safety compliance is followed at all times.
• To be responsible for a specific area or food offering, with flexibility to rotate to a new area ifneeded.
• To organise deliveries , checking delivery notes, and reporting any discrepancies .
• Assisting with clearing tables.
• Assisting with any team queries , supporting the management team.
• To carry out daily team briefings and assist with any team queries.
• To ensure all legislative and government guidelines are adhered to, such as Health andSafety, Food Safety and COSHH.
• To work on tills, following the cash handling procedures, taking orders and serving food anddrinks.
• To assist with the development of the team, providing training where required, especially onthe areas of the food and beverage service , supporting management in the delivery oflabour effectiveness targets.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviourappearance and knowledge.
• To carry out any other reasonable duties as required by management.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

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