Payments – FX Payments Partnership – Associate/Senior Associate – London

Overview

In this role, you enable product enhancements and strengthen external partnerships within cross-currency payments. You will collaborate across the organization to drive improvements, resolve issues, and support client-focused product delivery. You will engage with external partners and internal teams to scale and optimize FX capabilities, contributing to a seamless client experience. This position offers meaningful impact through strategic collaborations and operational excellence.

Responsibilities

• Run regular calls with external partners to progress items, drive projects and raise time-sensitive issues
• Provide partner escalation support for Operations and Network Management
• Contribute to the management of production issues
• Act as internal subject matter expert on FX partner capabilities to support enhancements and efficiencies
• Execute on strategic deliverables across internal and external stakeholders
• Support tracking and monitoring of partner performance by Network Management
• Build and maintain relationships with stakeholders across Product Management, Product Development, Network Management, Operations, Legal, Risk, Compliance and Technology

Key requirements

• Proven experience or equivalent in Product, Vendor Relations/Partnerships or Project Management
• Developing knowledge of currency-specific payment requirements
• Experience with global low value and high value payment systems, real-time payments and wallets
• Proficiency in Microsoft Word, Excel, and PowerPoint

• relationship-building
• cross-functional collaboration
• communication skills
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

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