Integration Engineer, Metronome

Overview

As a Solutions Architect at Metronome, you will ensure customers implement the platform effectively and realize value quickly. You’ll translate client challenges into technical designs across billing, pricing, and quote-to-cash. You will guide integrations and data migrations, working closely with both sales and R&D. This role offers impact at scale as you help shape how modern SaaS billing powers AI-driven monetization and growth.

Responsibilities

• Perform discovery and scoping to understand client challenges in billing, pricing, quote-to-cash, and related areas
• Support clients through the entire implementation lifecycle: requirements gathering, technical design, integration design, testing, data migration, launch
• Provide expert guidance on usage-based pricing and consumption models
• Configure Metronome system hands-on for clients
• Design integrations between Metronome APIs and client systems (CRM/CPQ, Payments, Tax, ERP, Analytics)
• Liaise between field and Metronome R&D to advocate for client needs and feature requests
• Partner with implementation managers to track progress and proactively identify risks
• Build and nurture client relationships across organizational levels
• Design integrations into prospect systems and influence pricing/packaging direction
• Ensure smooth handoff to post-implementation teams (Customer Success and Support)

Key requirements

• 10+ years in technical and/or customer-facing roles involving SaaS products
• Deep knowledge of quote-to-cash and integrations with Salesforce, NetSuite, CPQs, Billing, Tax, Payments
• Experience leading complex, multi-phase technology transformation programs for enterprise
• Experience in fast-moving startup environments with high agency
• Ability to learn and communicate technical concepts to technical, GTM, and finance stakeholders
• Excitement for building and improving GTM playbooks, processes, and reusable assets

• strong communication and storytelling with diverse stakeholders
• relationship-building at all levels including C-suite
• proactive risk identification and issue management
• integration design and API-oriented thinking
• experience with CRM/CPQ, ERP, Billing systems, Payments, Tax
• data migration and testing

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