Employee Relations Specialist

Overview

In this role you will own and manage Employee Relations cases, delivering professional, commercially-minded advice to colleagues, managers and senior leaders across the group. Based in Lodge Farm, Northampton, you will support multi-site stakeholders via phone, with a view to continuous improvement and eventual hybrid working. You’ll handle end-to-end ER case work and may attend complex hearings in person. The position is core to sustaining compliant, effective employee relations aligned with policies.

Pay / Benefits

• bonus scheme
• contributory pension
• colleague discounts
• private medical insurance
• life assurance
• Employee Assistance Programme (EAP)

Responsibilities

• Provide professional Employee Relations guidance to colleagues, managers and senior leaders via telephone
• Coaching managers and senior leaders toward best outcomes for ER issues
• End-to-end case management for disciplinaries, grievances, appeals, and long-term sickness
• Attend hearings for complex cases and provide face-to-face advice when required
• Ensure advice is commercially sound, impartial, compliant with laws and company policies
• Cover weekends/bank holidays for ER emergencies with on-call allowance

Key requirements

• ER experience in a similar HR role
• Excellent communication skills
• Ability to multitask and work under pressure
• Up-to-date knowledge of employment legislation and data protection principles
• Ability to handle difficult or complex situations
• Confident influencer able to challenge at all levels
• Driving licence and access to transport

• strong communication
• multitasking under pressure
• influencing and relationship building
• employment law knowledge
• data protection understanding
• case management

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