Service Engineer

Overview

In this role you will service and support specialist packaging machinery at customer sites, with a focus on electrical systems and strong mechanical understanding. You will install, commission, service and diagnose issues on high-value capital equipment, often in FMCG environments. You will collaborate with cross-functional teams to deliver reliable machine performance and first-time fixes where possible, while working in customer-facing capacities. This position offers practical complexity, hands-on problem solving and opportunities to contribute to engineering excellence at scale.

Pay / Benefits

• Company van
• Pension 5% matched
• 25 days + bank holidays
• Overtime premiums (Time & 1/2 after 40h)
• Company car/vehicle allowance included implicitly
• Stable, global manufacturer environment

Responsibilities

• Install and commission new machinery
• Planned servicing and maintenance
• Breakdown diagnosis and repair
• Electrical fault finding and diagnostics
• Reading and interpreting electrical drawings
• PLC and control system diagnostics
• Software updates and system modifications
• I/O card replacement and fault diagnosis
• HMI diagnostics (inputs/outputs)
• Mechanical fault finding and repairs
• Work with conveyors and material-handling equipment
• Support customers in FMCG, food, packaging and manufacturing environments
• Provide professional, proactive service at customer sites
• Aim for first-time fixes where possible
• Collaborate with wider engineering and technical teams
• Attend about one service visit per day to diagnose and resolve issues
• Work in wet/cold food-production environments to a comfortable standard

Key requirements

• Electrical Engineering / Maintenance / Service Engineering background
• Strong electrical fault-finding experience
• Solid mechanical diagnostic and repair skills
• Experience with capital equipment
• Experience in FMCG, food, packaging, material handling or conveyor machinery
• Ability to read and understand electrical drawings
• Experience with HMIs, I/O and control systems
• Experience with machinery commissioning, installation or servicing
• Proactive troubleshooting and problem-solving attitude
• Strong communication and customer-facing skills
• Ability to work independently within a wider team

• customer-facing
• proactive troubleshooting
• independent working
• electrical fault-finding
• reading electrical drawings
• PLC and control systems

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