Overview
In this role you drive data strategy and AI initiatives across Tripadvisor’s Travel Experiences. You’ll bridge BI, product, and operations to translate models and traveler insights into actionable strategies. You’ll manage cross-functional roadmaps, unblock teams, and deliver high-level BI and performance updates to executives. This position combines data engineering, AI/ML, and customer journey optimization to shape operational improvements at scale. You will be at the heart of transforming data into meaningful traveler experiences.
Pay / Benefits
- remote-friendly
- flexible schedule
- tuition assistance
- travel perks
- health benefits
- donation matching
Responsibilities
- Set up executive reporting cadences and translate AI model performance and traveler trends into leadership-ready updates
- Direct cross-functional AI & BI roadmaps across Data Engineering, AI/ML, Product, and Traveler CX teams
- Maintain project rigor for data pipelines, predictive search features, dynamic pricing, and AI support systems, tracking milestones and dependencies
- Translate traveler behavior data and BI reporting into actionable operational changes across the booking and trip lifecycle
- Identify and resolve data availability, BI tool integration, or cross-team bottlenecks with clear resolution plans
Key requirements
- 4–6 years of program management experience in technical AI, BI, or data strategy initiatives
- Strong command of BI frameworks, visualization tools (Looker, Tableau), SQL, and AI/ML lifecycles (including Generative AI and predictive modeling)
- Experience managing complex roadmaps with data engineers, data scientists, product managers, and stakeholders
- Exceptional ability to communicate data-heavy concepts to non-technical executives
- Deep interest in online travel, marketplace dynamics, and traveler journey optimization
- Cross-functional leadership
- Executive communication
- Domain empathy
- BI tools (Looker, Tableau)
- SQL
- AI/ML lifecycle knowledge
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