Business Development Manager, Payment Partnerships

Overview

In this role you drive Klarna’s PSP partnership strategy and own end-to-end relationships with PSPs to unlock growth. You work with product, engineering, and risk teams to ensure seamless integrations and value delivery. You’ll identify new partnership opportunities and lead cross-functional efforts to expand payments capabilities. This is a fast-paced role with a strong emphasis on strategy, negotiation, and impact across markets.

Pay / Benefits

• equity rewards
• monthly health and wellness stipends
• life insurance
• medical coverage
• dental coverage
• vision coverage

Responsibilities

• Develop and evolve the PSP partnership strategy to align with global product and geographic goals and identify where to deepen relationships
• Own end-to-end PSP relationships including contract terms, SLAs, and implementation roadmaps
• Collaborate cross-functionally with product, engineering, operations, risk/compliance, and GTM teams to ensure compliant, scalable integrations
• Monitor PSP performance, build dashboards, identify improvements, and drive value across the portfolio
• Be the subject-matter expert on PSP capabilities, market trends, and new business models
• Spot opportunities to expand partnerships into embedded payments, alternative payment methods, and new markets
• Manage risk, compliance, and card-network mandates with networks, acquirers, and regulatory teams
• Evangelise Klarna’s payment strategy internally and secure resources to support partner success
• Provide leadership and mentorship to junior partnership resources

Key requirements

• 5+ years in business development, account management, or sales
• Experience in payments, technology, and/or ecommerce
• Bachelor’s degree in a related field
• Self-starter with a appetite for learning and ambiguity
• Excellent communication and organizational skills
• Strong analytical and problem-solving abilities
• Ability to operate effectively in a dynamic, fast-paced environment
• Experience with cross-cultural collaboration and ownership mindset

• self-motivated
• clear communicator
• analytical thinker
• CRM tools experience
• data analysis software experience
• payments knowledge (PSP, acquiring, card networks)

…