Senior Global Study Manager, Central Lab Service

Overview

In this remote role, you lead global Central Labs studies, acting as the primary client contact and liaising with CROs and internal teams to ensure on-time, on-budget study delivery. You shape client service quality, manage risks and milestones, and drive continuous process improvements across Labcorp CLS. You collaborate cross-functionally to align client expectations with regulatory and quality standards. This role offers impact at scale, shaping trial execution for a key client account in pharma.

Pay / Benefits

• fully remote work
• mentoring and training
• personalized development planning

Responsibilities

• Serve as main client contact and liaison between clients, CROs, and Labcorp
• Provide project management oversight focusing on budget, risk, and milestones
• Facilitate efficient communications between client and Labcorp study team
• Review statements of work to ensure correct client-specific implementation
• Manage a portfolio of global, high-complexity studies
• Advocate for the client within Labcorp CLS and across business units
• Document and ensure compliance of customer expectations with regulatory requirements
• Contribute to continuous process improvement and productivity
• Collaborate with internal/external personnel to understand client culture and pipeline
• Participate in functional meetings (e.g., CLFs) and keep processes updated
• Comply with LCLS Global Project Management strategy
• Demonstrate strong organizational skills to handle conflicting priorities
• Deliver performance metrics and reporting to stakeholders
• Support a culture of continuous improvement and quality

Key requirements

• Bachelor degree
• 5+ years in pharmaceutical, biotechnology, CRO industry
• 5+ years managing complex global clinical projects (budget, risk, timeline, stakeholder management)
• 5+ years client-facing (internal and external) and stakeholder management
• 2+ years Central Labs experience

• Strong interpersonal and communication skills
• Customer-focused and solutions-oriented
• Proven leadership and influence without direct authority
• Project management with budget, risk, and timeline oversight
• Stakeholder management and client communications
• Knowledge of clinical trial processes and development

…