Payments – AI Transformation Project Manager – Vice President – London

Overview

In this role, you will lead end-to-end strategic change projects within the CDAO for Global Banking and Payments, focusing on AI-enabled transformations. You will coordinate with Product, Technology and firmwide groups to design, test, and implement data-driven solutions that advance payments products. You will set the project roadmap, governance, and success metrics while managing cross-functional teams and stakeholder alignment. This is an opportunity to shape the firm’s AI-driven payments agenda and deliver high-impact outcomes.

Responsibilities

• Lead end-to-end strategic change projects from initiation to delivery within timelines, budgets, and quality standards
• Partner with Product and Technology teams to design, develop, test, and implement strategic solutions
• Develop and communicate project roadmaps and priorities to stakeholders
• Establish governance for delivery and ensure stakeholder alignment
• Lead cross-functional teams across the firm to achieve outcomes
• Design and track project success metrics aligned with goals and report progress
• Identify and manage risks, issues, dependencies and implement contingency plans
• Ensure accurate representation of project data in systems of record
• Develop relationships with stakeholders and drive delivery milestones across Functions and firmwide groups

Key requirements

• Strong industry experience
• Experience with using AI tools
• Experience managing strategic change for business products
• Ability to deliver complex change projects in a collaborative, matrixed environment
• Ability to influence across functions and levels
• Excellent leadership and delivery management skills
• Strong communication skills to articulate complex ideas
• Strong agile delivery experience in a productized environment

• collaboration across functions
• influence and stakeholder management
• leadership of delivery teams
• AI tools
• payments domain knowledge
• data platforms

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