Senior Desktop Support Engineer – Quant Trading

Overview

In this role you will deliver hands-on desktop, server, and network support for a production trading environment across Windows and Linux. You will work with cross-functional teams to maintain 24/6 uptime in a high-demand, multicontinent setup and troubleshoot real-time issues in a fast-paced, tech-driven firm. The position offers exposure to a sophisticated trading tech stack and a strong bonus program, with opportunities to grow your technical and project management skills.

Pay / Benefits

• yearly bonus

Responsibilities

• Provide technical support for users in automated and manual trading environments
• Troubleshoot and resolve desktop, server, and network issues in real time
• Collaborate with Linux, Windows, Cybersecurity and Network teams to monitor systems
• Maintain and optimize Windows desktop/server and Linux environments
• Utilize PowerShell and Windows administration tools; manage Active Directory and Group Policy
• Ensure high availability with efficient incident handling to minimize downtime
• Participate in scripting, monitoring, and performance optimization
• Support production processes in a 24/6 trading context

Key requirements

• Solid foundation in computer science and networking principles
• Technical strength in networking, programming, or system administration
• Knowledge of Windows Desktop/Server OS and production environment best practices
• Working knowledge of Active Directory and Group Policy
• Ability to diagnose and resolve desktop, server, and network issues
• Familiarity with Linux
• PowerShell proficiency
• Strong analytical and problem-deconstruction abilities
• Clear and effective communication
• Highly motivated self-starter with ability to manage projects independently
• Experience with Windows core troubleshooting, scripting, performance, monitoring, and administration
• Proactive approach to minimize downtime in a high-demand environment

• Clear communication
• Self-motivation
• Growth mindset
• Windows Desktop/Server OS
• Active Directory
• Group Policy

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