Mercedes-Benz Used Car Sales Consultant

Overview

As a Sytner Sales Consultant you help customers on their journey to buying a new car, delivering first-class experiences. You will be the main contact for shoppers, partnering with cross-functional teams to meet needs and ensure service excellence. The role supports weekends and flexible patterns to maintain high customer service levels. You’ll work within a company focused on talent development, variety of benefits, and a strong brand portfolio. This is a chance to influence customer outcomes and growth in a premium dealership environment.

Pay / Benefits

• OTE £57,000 achievable
• subsidised Manufacturer Car Purchase schemes
• discounted MOT and servicing
• colleague introduction reward scheme
• discounted Gym memberships
• High Street Discounts

Responsibilities

• Engage with customers to understand needs and guide them through the car-buying journey
• Act as the primary point of contact for customers to ensure smooth service delivery
• Communicate effectively to provide high-quality, first-time-right service
• Support on weekends and flexible patterns to maintain service levels
• Contribute to a positive customer experience and represent the brand across the dealership

Key requirements

• Customer service or sales background
• Retail customer service experience required
• Strong interpersonal skills and ability to engage face-to-face
• Full UK driving licence beneficial
• Assessment centre may be part of the process

• Interpersonal skills
• Customer-focused attitude
• Effective communication
• Team collaboration

…