Strategy and Organisational Design Director

Overview

In this senior role you lead complex strategy and organisational design engagements, turning strategic intent into real, actionable change. You read organisations as systems, guiding executives through tough choices and lasting transformations. You’ll direct multidisciplinary teams, build trusted senior-leader relationships, and help embed AI and other innovations in human-centred ways. This position helps grow IDEO London’s strategy practice, delivering impact beyond reports. You join a studio focused on applying design-thinking to complex organisational challenges.

Pay / Benefits

• flexible work
• in-person studio with at least three days on-site
• competitive salary (GBP 90,000–100,000)
• opportunity to shape strategy and org design practice
• commitment to diversity and inclusive culture

Responsibilities

• Lead end-to-end strategy and organisational design engagements, from framing to activation
• Read organisations as systems to identify levers for lasting change
• Act as senior client partner, shaping opportunities and maintaining outcomes-focused engagement
• Direct multidisciplinary teams across strategy, research, and design
• Help clients make honest strategic choices, surfacing trade-offs and aligning leadership
• Prototype futures through experimentation and iteration to build confidence for scale
• Facilitate executive conversations to advance decisions
• Contribute to IDEO’s strategy and organisational design practice through methods, POVs, and mentorship
• Coach and mentor designers and project leads, modelling client communication and strategic thinking
• Support clients with human-centred approaches to AI adoption and organizational restructuring
• Represent IDEO externally via writing, talks, and relationships

Key requirements

• Strong track record leading innovation, strategy and organisational design engagements
• Genuine systems thinker with ability to identify structural, behavioural, and cultural levers
• Comfort with shifting between strategy and making to drive action
• Experience guiding real transformations and designing structures, capabilities, and rhythms for change
• Strong facilitation and narrative skills with executive audiences
• People leadership to direct multidisciplinary teams and nurture talent
• Experience scoping and growing client relationships and proposals
• Curiosity about AI, strategy, and human dimensions of organisational change
• Bonus: health transformation experience
• Bonus: experience with European markets and fluent in a second language

• facilitation with senior executives
• strategic storytelling/narrative clarity
• curiosity and systems thinking
• systemic thinking
• strategy development and activation
• executive facilitation

…