Senior Site Reliability Engineer

Overview

In this role you will own the stability and performance of the cloud platform within a transforming SaaS environment. You’ll work closely with cross-functional teams to restore services quickly after incidents and implement new tooling and processes to support the wider platform transformation. There are two tracks (Azure-focused and AWS-focused); you will drive reliability, automation, and observability while evolving toward leadership as the team grows.

Pay / Benefits

• bonus
• on call allowance
• competitive salary up to 75,000
• on-site presence (2 days per week)
• two role tracks (Azure and AWS)
• growth toward team lead position

Responsibilities

• Manage provisioning, configuration, and lifecycle automation of servers and networks using Terraform and Kubernetes tooling
• Lead incident resolution and drive improvements to MTTR and on-call efficiency
• Utilize observability platforms (Datadog, Prometheus, Grafana, Azure Monitor) to monitor application performance
• Implement and champion new ways of working and tooling across development and support teams
• Identify automation opportunities and implement changes to raise reliability across on-prem and Azure environments
• Participate in on-call rota and respond to incidents as needed
• Shape incident response processes to improve resilience across the platform

Key requirements

• SRE/DevOps or platform engineering experience in a customer-facing SaaS or MSP context
• Hands-on experience with Azure and on-premise VMs
• Infrastructure as Code experience with Terraform
• Container orchestration experience (Kubernetes or AKS)
• Experience with monitoring/observability tools (Prometheus, Grafana, Datadog, or Azure Monitor)
• Ability to implement new processes and tooling adopted by multi-team groups
• Strong networking skills across Azure and on-prem environments
• Windows or Linux systems administration (Linux preferred)
• Experience using AI tools to enhance efficiency

• Strong communication across internal teams and external customers
• ability to drive adoption of new ways of working
• problem-solving mindset
• Terraform
• Kubernetes/AKS
• Azure (Azure Monitor)

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