Account Manager

Overview

In this role you partner with senior leaders to deliver Forrester’s research-driven solutions to Fortune-class clients in the UK retail and financial services sectors. You build trust, uncover opportunities, and orchestrate account penetration to grow contract value and retention. You collaborate with analysts and the ecosystem to offer prescriptive client solutions, translating insights into impact for executive stakeholders. This is a high-growth, impact-focused role that combines strategy, relationship-building, and quota achievement.

Responsibilities

• Partner with senior management (director, C-level) clients as trusted advisor using the company’s research on emerging tech and customer experience
• Collaborate with industry analysts and ecosystem to sell and deliver prescriptive client solutions
• Maintain minimum weekly/daily metrics and ensure quota is met
• Produce accurate and timely forecasts
• Uncover key business initiatives and engage cross-functional buying centers
• Develop sales opportunities to increase contract value and customer retention
• Maintain relationships with executive-level contacts to understand business needs and identify opportunities
• Develop understanding of the company’s products and services to align solutions with client needs

Key requirements

• Bachelor’s degree (preferred)
• At least two years of relevant/consultative sales experience
• Experience selling business services to senior professionals in a competitive market (advantage)
• Ability and willingness to make cold calls and book meetings
• Proven experience in account management, quota achievement, and personal sales strategy
• Strong presentation, organization, and time management skills
• Fast learner comfortable with technology
• Excellent verbal and written communication skills

• urgency and purpose
• coaching receptiveness
• adaptable communication style
• data and insights
• customer experience
• sales forecasting

…