Supplier Development Manager

Overview

As Supplier Development Manager, you drive value from Softcat’s distribution partners to support growth and excellent customer outcomes. You will own key partner relationships, understand procurement programmes, and push for favourable terms and service levels. You’ll provide commercial insight for tender processes and act as an escalation point to ensure partners meet Softcat’s standards. You’ll collaborate across Sales, Procurement, Finance, and Operations in a fast-paced, inclusive environment.

Pay / Benefits

• Hybrid working
• Flexible hours
• Support for disability adjustments during recruitment
• Autonomy and supportive team
• Diversity and inclusion

Responsibilities

• Develop in-depth understanding of partner businesses, their vendors, and procurement programmes
• Maintain strong partner-Softcat relationships, including escalation to senior executives
• Understand commercials and vendor alignment from the annual tender process; drive preferential terms
• Identify opportunities for partners to support Softcat’s growth via new products, services, or revenue models
• Conduct monthly KPI data assessments to identify strengths and improvement areas
• Collaborate with cross-functional teams (sales, vendor alliances, procurement, finance, multinational, operations) to execute strategies

Key requirements

• Strong influencer and communicator
• Critical thinking, conflict resolution, and problem-solving skills
• Understanding of the IT Channel and its structure
• Proven track record in relationship-building and clear communication
• Highly organised with a process-improvement mindset
• Excellent analytical abilities
• Ability to multitask and manage time effectively
• Strong interpersonal skills with internal and external stakeholders
• Proficient in Microsoft Office with good Excel skills

• influencing and communication
• relationship-building
• critical thinking
• problem-solving
• Microsoft Office
• Excel

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