Network Engineer

Overview

As a NOC Engineer at Cboe, you will operate and optimize highly distributed, latency-sensitive networks spanning on‑prem and cloud. You’ll own complex troubleshooting, incident response, and customer connectivity initiatives, collaborating with engineering and external customers. You’ll enhance observability and automation to shorten MTTR and support a software-driven network future. This role offers a high-availability, fast-paced environment with meaningful impact on market reliability and performance.

Pay / Benefits

• Private Medical Insurance
• Life Insurance
• GP Service
• Pension
• ESPP
• LinkedIn Learning courses

Responsibilities

• Engineer and support customer connectivity across on-prem and cloud environments, including circuit provisioning, AWS networking, and VPN, deploying production changes across routing, firewall, and cloud network infrastructure
• Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), onboarding participants and resolving issues in latency-sensitive trading systems
• Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry and performance data to drive rapid resolution with clear communication
• Deliver high-quality customer support through ticket queues and direct engagement, ensuring timely communication with customers and internal stakeholders
• Lead escalations and advanced troubleshooting across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors
• Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations
• Perform deep packet analysis and contribute to root cause investigations to support problem management and service improvement

Key requirements

• 3+ years of hands-on network engineering in Cisco, Arista, and/or Palo Alto with fundamentals in routing, switching, and firewall technologies
• 2–3+ years UNIX/Linux experience with shell access and network diagnostics
• Experience with scripting and/or API-driven automation to improve efficiency

• strong communication
• operational judgment
• ability to translate telemetry into actionable insights
• Cisco/Arista/Palo Alto networking
• BGP, OSPF, MPLS, multicast, HSRP
• tcpdump, Wireshark, tshark

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