E-Commerce Executive – London

Overview

In this role you shape the Emirates Holidays online experience, driving how customers discover, explore and book our destinations. You’ll work with product, marketing, commercial and tech teams to optimize digital channels, content and campaigns for conversion and revenue. You will refine content, merchandising and email activity, and use data to uncover growth opportunities. The role combines hands-on content and campaign work with analytics to improve the customer journey. This is a chance to impact a globally recognized brand’s digital experience.

Pay / Benefits

• Unlimited standby travel across Emirates network
• Discounted confirmed tickets
• Preferential hotel rates worldwide
• Emirates Platinum Card benefits
• Interline travel with partner airlines
• Private health insurance and health cash plan

Responsibilities

• Support online revenue, conversion and performance targets across digital channels
• Create, update and optimise website content for accuracy and SEO
• Merchandise destinations, offers and promotions across digital touchpoints
• Build, schedule and monitor email marketing campaigns and performance
• Analyze website performance and user behaviour to inform improvements
• Support A/B testing and customer-journey optimisations
• Conduct regular website checks to ensure brand-aligned content and functionality
• Produce regular trading, campaign and website performance reports
• Collaborate with Product, Commercial, Marketing, Systems and IT to deliver campaigns and resolve issues
• Ensure compliance with legal, regulatory and advertising requirements

Key requirements

• Previous experience in e-commerce, digital marketing, online trading or similar digital role
• Experience updating website content and supporting digital campaigns
• Understanding of online sales, website performance and customer behaviour
• Strong attention to detail and comfort with data and reports
• Good communication skills and cross-team collaboration
• Ability to manage multiple priorities in a fast-paced environment
• Unrestricted right to live and work in the UK

• Attention to detail
• Cross-functional collaboration
• Data-driven decision making
• SEO
• Content management systems
• Email marketing

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