Business Support Coordinator | Property Asset Management

Overview

In this role you will provide proactive administrative support to the Property Asset Management team, ensuring smooth operations in a busy department. You will coordinate stakeholder interactions, meetings, and events, while assisting with financial admin, marketing materials, and IT liaison. You’ll work closely with senior stakeholders and cross-functional teams to uphold compliance, document management, and process efficiency. This is an opportunity to contribute to PAM’s client-focused services and cross-team collaboration at Knight Frank’s head office.

Pay / Benefits

• Competitive salary

Responsibilities

• Provide admin support to Portfolio, Client Accounting and ESG teams within PAM
• Coordinate internal/external meetings and events
• Act as ambassador for the team and build relationships with clients and stakeholders
• Support financial administration (invoices, WIP reconciliation, debtor reporting, expense claims)
• Attend team meetings, take minutes, track actions
• Manage diaries, meeting rooms, travel arrangements
• Prepare marketing materials and stakeholder communications
• IT liaison and troubleshooting support
• Support due diligence processes (CDD, KYC, conflict checking)
• Onboard new starters and assist leaver processes
• Coordinate appraisal and performance review schedules
• Share best practices with wider business support network
• Support audit, compliance and risk management activities with Best Practice team
• Maintain records and document management systems
• Ensure management agreements and Duty of Care documentation are stored correctly
• Assist with property management systems setup and inspections
• Coordinate marketing and communications activities
• Coordinate pitch submissions and events
• Contribute to departmental initiatives and projects

Key requirements

• Minimum of 2 years in administrative, team assistant, operations or business support role
• Strong organizational skills with ability to manage multiple priorities
• Excellent written and verbal communication
• Proactive, professional and solution-focused
• Experience supporting senior stakeholders in a fast-paced environment
• High attention to detail and administrative accuracy
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to build relationships across teams and with external stakeholders

• Highly organized
• Collaborative team player
• Independent with ownership
• Microsoft Office (Outlook, Word, Excel, PowerPoint)
• CRM management
• Document management systems

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