Communications and Engagement Lead

Overview

In this role you will shape how we connect with colleagues, anchor our values, and drive cultural transformation. You’ll partner with senior leaders to craft strategy, campaigns, and listening initiatives across locations. You translate complex change into clear, engaging messaging and measure impact with data. This high-visibility position offers ownership of the culture, colleague experience, and business transformation.

Responsibilities

• Develop and deliver integrated communications and engagement strategies aligned to organisational priorities
• Create high-impact internal campaigns across multiple channels and locations
• Support cultural transformation by embedding values and behaviours via targeted initiatives
• Advise senior leaders on messaging, leadership communications, and change communications
• Lead employee listening activities (surveys, forums, voice initiatives)
• Use engagement insights and metrics to measure impact and drive improvement
• Build communication and engagement capability across the management population
• Optimise channels and ensure content is engaging, relevant, and accessible

Key requirements

• Proven experience in internal communications and employee engagement strategy
• Strong stakeholder management and influencing skills
• Experience leading comms projects, campaigns, programmes, or teams
• Ability to translate complex information into clear, engaging communications
• Experience supporting organisational change through comms and engagement planning
• Data-driven approach with use of insights to evaluate effectiveness
• Outstanding written and verbal communication skills
• Desirable: qualifications in communications, engagement, or change; exposure to digital workplace platforms and employee communication technologies

• stakeholder management
• influence
• strategic thinking
• hands-on delivery
• digital workplace platforms
• employee communication technologies

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