Overview
In this role, you will support the Kendal site by owning the day-to-day resolution of quality non-conformances and driving containment and corrective actions. You’ll lead root cause investigations and support production teams to foster a right-first-time culture. You’ll run MRB meetings, monitor quality KPIs, and coordinate with customers and internal stakeholders on corrective actions. This position offers opportunities to influence product quality and cross-site quality programs in a dynamic manufacturing environment.
Pay / Benefits
- merit-based annual pay review
- enhanced annual leave
- Group Life Insurance and death in service
- Sick pay scheme
- Cycle to Work scheme
- flexible/hybrid work based on role
Responsibilities
- Manage internal and external non-conformances with timely containment and corrective actions
- Lead root cause investigations using methodologies such as 5 Whys, 8D, and Ishikawa
- Provide primary quality support for production teams to promote right-first-time culture
- Conduct daily Material Review Board (MRB) meetings for concessions, rework, and scrap decisions
- Analyze quality performance data, identify trends, monitor KPIs, and communicate risks and improvement opportunities
- Collaborate with customers and internal stakeholders on quality concerns and corrective action reporting
- Support internal, supplier, and customer audits ensuring compliance with quality processes
- Drive continuous improvement initiatives to enhance product quality and customer satisfaction
Key requirements
- Degree or equivalent qualification in Engineering, Quality, Manufacturing, or a related technical field
- 2+ years of experience as a Quality Engineer in manufacturing/engineering
- Proven experience in managing non-conformances and conducting root cause analysis
- Working knowledge of ISO 9001 and methodologies like 5 Whys, 8D, and FMEA
- Ability to interpret engineering drawings, specifications, and technical documentation
- Strong analytical and problem-solving skills with experience in quality systems and reporting tools
- Excellent communication skills for collaboration with production teams, customers, and stakeholders at all levels
- Internal Auditor qualification and experience supporting audits would be an advantage
- Communication and collaboration
- Problem-solving mindset
- Analytical thinking
- ISO 9001 familiarity
- 5 Whys, 8D, FMEA
- Root cause analysis
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