Trade Support Engineer – Fintech / Linux

Overview

As a Trade Support Engineer at Quant Capital, you will safeguard the ultra-low latency trading environment by supporting live production systems, market data and trading desks. You will work with cross-functional teams to resolve incidents, monitor systems, and communicate with market participants. This role offers exposure to cutting-edge trading tech and a clear path for growth within a fast-paced, innovation-driven firm.

Pay / Benefits

• excellent salary and benefits package
• large bonus from day 1
• structured career path
• ongoing training
• London-based role
• progressive and exciting company culture

Responsibilities

• Provide senior-level support for trading, market data and related technology issues
• Monitor production trading and market data systems and handle inquiries via calls and email
• Coordinate during critical incidents and manage full resolution lifecycle with participants and vendors
• Oversee Trade Desk operations in the absence of the Operations Manager and contribute to efficiency improvements
• Participate in project-based work and potential leadership on initiatives

Key requirements

• Experience supporting Futures & Options
• Bachelor’s Degree (equivalent)
• Knowledge of FIX protocol (preferred)
• Experience monitoring and supporting mission-critical production trading/market data systems (preferred)
• Customer onboarding experience (preferred)
• Strong troubleshooting and customer service skills
• Windows and Linux experience (preferred)
• SQL proficiency (preferred)
• Bash or Python scripting experience (preferred)
• Desire to grow securities market expertise and familiarity with Cboe Technology
• Ability to work well with international teams
• Excellent written and verbal communication
• Ability to work well under pressure

• Strong communication
• Customer-focused
• Team collaboration
• FIX protocol
• SQL
• Bash

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